management COMMITMENT
New England Laser Inc.’s commitment to meeting customer needs and statutory & regulatory requirements is clearly embodied in the quality policy and objectives. This information is continuously reinforced by management to ensure understanding and commitment at appropriate levels within the company.
Because the success of the quality management system is essential for competitiveness, it is vital that the employees of New England Laser Inc. understand and adhere to the Quality Policy.
The Quality Policy includes the following:
• Is appropriate to the purpose of the organization.
• Includes a commitment to comply with requirements and continually improve the effectiveness of the Quality Management System.
• Provides a framework for establishing quality objectives.
• Is communicated and understood within the organization.
• Is reviewed for continuing suitability.
The true measure of success at New England Laser Inc. is customer satisfaction. Because customer satisfaction and the quality of our products are and will continue to be the keys to our competitiveness for years to come, we will always strive to serve our customers to the best of our abilities.
Sincerely,
Michael McCullock
President
New England Laser Processing